Compliance move for cooling firms follows intense lobbying
Only refrigeration and air conditioning contractors who hold a Refcom certificate will appear on the Which? Trusted Trader list from now on.
The move came after Refcom Elite member Airconco (UK) based in London, spent months lobbying Which? to change the way it assesses the competence of listed RAC businesses.
The endorsement scheme, which has been testing and recognising reputable traders for over 60 years, has now altered the way it vets contractors and is using Refcom certification to ensure quality and compliance.
Head of Refcom Graeme Fox said: “This is a big win against the cowboys, who are operating in the market and placing unfair pressure on good companies who do the right thing. Thanks to proactive Refcom members like Gary Woodward, Which? will no longer allow sub-contracting businesses to advertise that they carry out air conditioning work if they are not properly registered and licensed to do so.”
Airconco managing director Gary Woodward said: “We have been frustrated for a long time that some companies were promoting their ‘air conditioning services’ on the Which? website, but were not qualified or had been de-registered by Refcom. After attending one of Refcom [and Logicool’s] F-Gas Myth & Realities seminars, I was given the facts I needed to feel confident about addressing this issue with Which? Trusted Trader. That has led to this fantastic result, not just for my business, but for the whole industry.”
Mr Fox added: “Rogue operatives put the quality of services and products at risk, endanger lives and property, and undermine the UK’s commitment to reduce greenhouse gas emissions.”